How to transfer domain to us?

Transferring a domain to ASEOHosting is a two-sided process: first you prepare the domain at your current registrar, then you start the transfer from our side. The whole thing usually takes 7 to 10 days to complete, most of which is waiting on registrar and registry timers rather than anything you or we control. This guide walks through both halves in order, and explains the small details that most often hold a transfer up.

Step 1: prepare the domain at your current registrar

Before you can move a domain, its current registrar has to release it. Log in to the account where the domain lives today and work through these four items:

1. Unlock the domain name. Registrars apply a transfer lock (sometimes called a registrar lock or clientTransferProhibited status) by default. Switch it off.
2. Get an authorization code. This is also called an EPP code or transfer code. Your current registrar generates it; you will paste it into our order later.
3. Verify the contact information. Make sure the domain's administrative (admin) contact is correct, because every email about the transfer, including the one you must click to approve it, is sent to that admin email address. If that mailbox is wrong or unread, the transfer stalls.
4. Cancel ID Protection or Private Registration. If the domain uses WHOIS privacy (ID protection or private registration), turn it off before you begin. While it is active it can hide the admin contact and block the authorisation email.

Step 2: start the transfer with us

Once the domain is unlocked and you have the EPP code in hand, come back to our side:

1. Purchase a domain transfer from our website. If the extension you want to move is not eligible for transfer, we will send you a message rather than take the order.
2. Enter the authorisation (EPP) code. After you buy the transfer you will be prompted to confirm the domain is unlocked and to supply the EPP code. Enter it in the space provided and follow the prompts through checkout.
3. Check your email. When the order is placed, watch the domain's administrative contact inbox for a message asking you to authorise the transfer. Approving it promptly is the single biggest thing that keeps the 7 to 10 day window on the short end.

Why it takes 7 to 10 days

Most of that period is built into the domain system, not into our queue. After you approve the request, the losing registrar has a defined window to acknowledge or object, and the registry then finalises the change. The transfer rules that govern all of this are set by ICANN, not by any single registrar; you can read the official ICANN inter-registrar transfer policy if you want the full framework. One practical consequence worth knowing: a domain that was registered or transferred very recently may be locked from transferring again for a period under that policy, which is a common reason an otherwise correct order will not go through.

Common reasons a transfer stalls

• The domain is still locked at the old registrar.
• The EPP or authorisation code was mistyped, expired, or regenerated after you copied it.
• WHOIS privacy is still on, so the authorisation email never reaches you.
• The admin contact email is out of date, so nobody sees the approval request.
• The extension itself is not transferable, in which case we tell you before charging you.

Related tasks

If you are moving hosting as well as the domain, our SEO plans give each site its own dedicated Class C IP, which for network and agency operators is mainly a defensive win: it keeps you off shared IPs with a poor reputation and gives you control over your footprint, rather than being a ranking boost in itself. You can start a move on the domain transfer page, or register a fresh name instead on the domain registration page. For more answers about names, DNS, and privacy, see the Domains FAQ hub.