Yes. Every one of our Shared SEO servers is backed up on both a daily and a weekly basis, so your sites, databases and email are protected by two overlapping restore points rather than a single copy.
What the backup schedule covers
The two cadences work together. Daily backups give you a recent snapshot to fall back on if something breaks in the last twenty-four hours, for example a bad plugin update, a broken theme edit or an accidental file deletion. Weekly backups give you an older reference point in case a problem is not noticed straight away and the daily copies have already rolled over. On a shared plan this covers the account as a whole: your website files, your MySQL databases and your mailboxes.
How to request a restore
Restores are handled by our team so that we can pick the correct snapshot and put it back cleanly without disturbing other accounts on the server. The usual flow is:
- Open a ticket through our support desk and tell us the domain or account affected.
- Say roughly when the site was last known to be working. That tells us whether the daily or the weekly copy is the better one to use.
- Confirm whether you want a full account restore or just specific files, a single database or a mailbox.
Being precise about the date and about what needs restoring means we can bring back exactly what you need rather than overwriting good data with an older copy.
Keep your own copy as well
Server-level backups are a safety net, not a substitute for your own routine. For anyone running a network of sites this matters even more, because a single mistake in a shared template or a global plugin can affect many properties at once. We recommend keeping an independent backup that you control, ideally stored somewhere other than the hosting account itself. If you run WordPress, the project's own hardening and backup guidance is a good baseline to follow alongside our server backups.
A sensible layered approach looks like this:
- Rely on our daily and weekly server backups for fast recovery from most incidents.
- Take your own periodic export before any major change, such as a CMS upgrade, a bulk edit or a migration.
- Store at least one copy off the server so a single point of failure cannot take out both the live site and its backup.
Related questions
If you are weighing up where to host a growing set of properties, our SEO web hosting plans give each site its own dedicated Class C IP, which keeps networks off shared neighbour reputation and gives you cleaner footprint control. Bear in mind that a dedicated IP is a defensive measure, it helps you avoid bad-neighbour problems and manage your own footprint, and it is not on its own a positive ranking signal. For more on backups, uptime and how our machines are set up, see the wider Servers and VPS section of our knowledge base.
