Yes, you can submit ticket anytime, support team is there for you 24/7/365 with very fast response time.
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Is support outsourced?

No, we have indoor very experienced support team which is available 24/7/365.
Do you monitor servers?

Yes, we do monitor all our shared servers, dedicated servers and VPS 24/7/365.
How long does it take to get a support response?

We offer 24/7/365 support and our avaerage initial response time is between 10 - 20 mins.As we do...