Setting up your email in Outlook with IMAP and SMTP

To add your ASEOHosting mailbox to Microsoft Outlook, choose IMAP so your mail stays synced across every device, then point Outlook at your mail server using SSL/TLS on the secure ports. This guide walks through the exact values and steps for a modern Outlook setup.

IMAP vs POP3: which to pick

IMAP keeps messages on the server and mirrors your folders to every client, so what you read on your phone shows as read in Outlook. POP3 downloads mail and (by default) removes it from the server, which suits a single machine but breaks multi device access. For most people IMAP is the right choice. The account still sends through SMTP either way.

Settings you will need

Before you start, confirm your full email address and password. In cPanel you can find exact values under the Email Accounts area: open cPanel, go to the Email section, click Email Accounts, then click Connect Devices next to your address to see the recommended server names and ports. The standard secure values are:

• Incoming server (IMAP): mail.yourdomain.com, port 993, encryption SSL/TLS
• Outgoing server (SMTP): mail.yourdomain.com, port 465, encryption SSL/TLS
• Username: your full email address (for example you@yourdomain.com), not just the part before the at sign
• Password: the mailbox password you set in cPanel
• Outgoing server requires authentication: Yes (use the same username and password as incoming)

Replace yourdomain.com with your actual domain. If you prefer POP3 instead of IMAP, the incoming port is 995 with SSL/TLS.

Add the account in Outlook

1. Open Outlook. Go to File, then Add Account (in new Outlook, open Settings and choose Accounts, then Add Account).
2. Type your full email address and, when offered, choose the option to set it up manually or select IMAP as the account type. Manual setup avoids Outlook guessing the wrong ports.
3. For the incoming server, enter mail.yourdomain.com, set the port to 993, and set encryption to SSL/TLS.
4. For the outgoing server, enter mail.yourdomain.com, set the port to 465, and set encryption to SSL/TLS. Make sure outgoing authentication is enabled.
5. Enter your full email address as the username and your mailbox password.
6. Click Connect or Next. Outlook tests the connection and, once both servers respond, adds the account.
7. Send a test message to yourself to confirm both sending and receiving work.

If it will not connect

Most failures come from three things: a typo in the server name, the wrong port or encryption, or using only the local part of the address as the username. Double check that the username is the complete address. If your domain is new, DNS records may still be propagating, so wait and retry. Confirm your mailbox has a valid SSL certificate; on ASEOHosting shared servers this is handled automatically, and you can review coverage on our SSL certificates page. For a deeper look at the standard cPanel mail interface, see the official cPanel documentation.

Keeping mail out of spam

Correct client settings get your mail flowing, but deliverability depends on your domain's DNS authentication (SPF, DKIM, and DMARC). If your outgoing messages land in recipients' junk folders, review those records or browse our email and deliverability guides. Still stuck after checking every value above? Reach our team through the contact page and we will verify your account server side.